The Invisible Infrastructure on Which the Power System Depends
The modern electric power industry operates in a mode of continuous data exchange. Information on the operating conditions of power plants, substations, and grid facilities is transmitted in real time and serves as the basis for dispatch decisions.
To support these processes, Energoinform JSC operates extensive telecommunications infrastructure that connects power system facilities across the country. It includes trunk fiber-optic communication lines, SD-WAN and DWDM technologies, VSAT satellite systems, radio relay channels, and specialized power-line carrier communication facilities.
This architecture makes it possible to ensure reliable data transmission even at remote facilities, supporting the resilience of process operations in the energy sector.
24/7 Digital Support for the Industry
In addition to telecommunications infrastructure, the company acts as a single service operator for enterprises of the KEGOC group, providing round-the-clock support for IT systems and users.
Energoinform specialists support server complexes, data storage systems, network equipment, and corporate platforms based on Microsoft, VMware, and Unix/Linux. The company is also responsible for databases, integration solutions, and support for the SAP ERP corporate system.
A key element of this work is the centralized Service Desk, which ensures prompt response to requests and round-the-clock incident resolution.
The Technological Foundation of the New Electricity Market
The development of the balancing market and the introduction of the Single Buyer model have significantly increased the requirements for the accuracy of electricity metering and the speed of data processing.
Energoinform JSC participates in the digital transformation of the industry through the implementation and support of Smart Metering systems and Automated Commercial Electricity Metering Systems (ACEMS). These solutions make it possible to record generation and consumption volumes with high accuracy, forming the basis for settlements between market participants.
The company also provides information support for balancing market processes, including application processing, calculation of actual deviations, and preparation of operating schedules.
From Design and Engineering to Commissioning
One of the company’s competitive advantages is its own engineering division, which makes it possible to deliver full-cycle projects.
Specialists carry out design and engineering, installation, and commissioning works for communication systems, telemechanics, video surveillance, and security systems at electric power facilities.
Today, Energoinform JSC comprises nine regional branches, ensuring the company’s presence in almost all regions of Kazakhstan. This network makes it possible to promptly service Unified Power System facilities and provide technical support 24 hours a day, 365 days a year.
Investing in People and Competencies
Over the years, the company has developed its own engineering school, bringing together specialists in the electric power industry, telecommunications, and information technology.
Special attention is given to developing human resources potential, employees’ professional development, and the implementation of modern professional standards. This enables the company to adapt in a timely manner to new technological challenges and ensure the reliability of critical digital infrastructure.
“Over the years, Energoinform JSC has become an important element of the digital architecture of Kazakhstan’s energy sector. We not only support the existing infrastructure, but also participate in creating new technological solutions for the energy industry of the future. The foundation of these achievements is our people—a professional team of engineers and IT specialists working both at the head office and in the company’s regional branches,” noted Makhabbat Uali, General Director of Energoinform JSC.
Today, Energoinform JSC continues to develop digital services, telecommunications infrastructure, and automation systems, ensuring the technological resilience and reliability of the Unified Power System of Kazakhstan
